Frequently Asked Questions
Do I need cycling shoes?
Bring your SPD compatible cycling shoes. Or we have a number of shoes you can rent for only $2. Alternatively you can spin in your runners, as many of the bikes have toe loops.
Do I need to bring my own towel?
Nope, we have free towel service for your workout and post-workout shower.
What happens if I’m running late?
If you cancel your reservation with more than 24 hours notice, you may apply your purchase to a future booking. Any late cancellations, within 24 hours of the class, are not refundable. We reserve the right to give your bike reservation away beginning 5 mins prior to the start of the class if you haven't checked in with the Welcome Staff. Late arrivals will not be permitted to join the class.
Do I need to bring a water bottle?
In Vancouver we're blessed with great riding and great water. Bring your own water bottle and you'll receive complimentary access to some of the finest water in the world. Otherwise known as cold tap water.
Do you have lockers and showers?
Do we? We have large shower and change room facilities for men and women (5 showers each). Shampoo, Conditioner, Soap, Moisturizer all complimentary.